TruAccess Home Care LLC provides non-medical, homecare services to clients, who may require assistance in their own homes and communities to assist in the maintenance and retention of their independence and well-being. These services are responsive to the distinct needs of the client and community and are delivered by qualified home care workers.

Non-Medical home care services assist older people to live independently in their own home by helping them with the tasks of everyday living (ADL). These services are non-medical in nature and are delivered by qualified personnel and are sensitive to the unique needs of the client and community. These services do not require the supervision of a registered nurse and do not require a physician’s order. The tasks to be performed by home care workers are non-medical in nature and do not require clinical judgment and may be performed by unlicensed individuals. Home care services include, but are not limited to:

a. Personal care, which includes assistance with activities of daily living (ADL), such as bathing, dressing, toileting, grooming, mobility assistance, incontinence care, feeding and medication reminding.

b. Homemaking, which includes assistance withhousecleaning, laundry, meal preparation, respite and transportation for appointments, errands, shopping and outings.

c. Companionship/Sitting, which includes non-medical, basic supervision to ensure a client’s safety and well-being.

d. Respite, which provides assistance and support to primary caregivers.

Some clients may receive more than one service from our Agency.

Reminder

• The Agency does not provide medical home care services but will, if possible and with the client/client representative’s consent, refer the case to a Health Professional or other agency, which does deliver medical home care services.

• Employees and clients shall be informed of, and understand, the extent and limitations of services provided by the Agency.

• Services shall be delivered in a caring and respectful manner and shall only be assigned to those employees who have the necessary experience, skills, qualifications, certification, or equivalent to meet the needs of the client. Where this is not possible, employees may be trained to perform the necessary tasks required for client care.

• Services shall be delivered by employees, who are able to communicate effectively with clients, using the clients’ preferred methods of communication.

• Services provided shall be in accordance with Worker’s Compensation regulations.